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CALL TOLL FREE: 1-866-581-0785 OR CALL: +297 562 2220

Frequently Asked Questions

  • What are your office hours?
    Our offices are open from 8:00am to 6:00pm.
  • How old do I have to be to rent a vehicle?
    Minimum age requirements are 21 years. An additional fee will be charged for drivers under 23 years.
  • Do I have to pay for mileage?
    No, when you rent a vehicle you get unlimited mileages.
  • Is gas included in the rental?
    You have to bring back the vehicle with the same amount of gas as when you received the vehicle.
  • Do I get a roadmap?
    Yes, you do get a free completely detailed roadmap.
  • Is Insurance included in the rental rate?
    The only insurance included in the rental rate is the Third Party Insurance, which means that if you are in a traffic accident and it's your fault the other party will be covered and you will be responsible for the rented vehicle. When you are not fault in a traffic accident then the Third Party Insurance of the other vehicle will be covering your vehicle, if the other party is insured of course.
  • What kind of Insurance do you provide?
    We provide optional insurances as CDW (Collision Damage Waiver). CDW will cover you in a collision with another vehicle (if you are fault in the traffic accident) with a deductible of $500, $750, $1000 per incident depending of the car category. However if the other party is not insured you will be responsible for the rental vehicle.
  • Does my credit card cover the insurance?
    Before you come to Aruba you have to check with your credit card company if they cover on Aruba.
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